Reserve the Mood, Not Just the Meal.

🍽️ UX Case Study: Reinventing Restaurant Table Reservations

A Seamless, Visual-First Experience for Booking the Perfect Spot

🔍 The Challenge

Current Scenario:

Booking a table at a restaurant often feels outdated and fragmented. Users typically rely on phone calls, generic booking forms, or third-party aggregators. These platforms usually lack visual clarity about where you'll be seated, don’t allow preferences (like terrace or bar seating), and often lead to uncertainty and friction.

Pain Points Identified:

• No visibility of actual table layout or ambiance (Dining area vs. Terrace vs. Bar)
• Confusing flows: users must input the number of people multiple times
• Inflexible: users can't pick specific tables
• Lack of clarity on reservation charges
• Minimal feedback on reservation status (what’s available/reserved/selected)

🎯 Design Goal

To design a mobile-first table reservation system that:

• Provides a photo-rich experience to set the mood
• Allows users to visualize and select specific tables
• Offers custom seating zones (Dining Area, Bar, Terrace)